Privacy Policy

1. Introduction

The purpose of this Privacy Policy is to inform you about the collection, use, processing and protection of your personal data when using the privateisland.fr website.

My Tropical Mood places particular importance on the protection of your personal data and undertakes to comply with current legislation, in particular French law n°78-17 of 6 January 1978, as amended, relating to information technology, files and freedoms, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data (GDPR).

As the controller of personal data, My Tropical Mood assures you that your data is processed in a transparent, secure and confidential manner.

2. Data controller

The person responsible for processing personal data is:
My Tropical Mood SAS
Place called Vitet, 97133 Saint-Barthélemy, France
RCS number: 839 238 573 00019
Intra-community VAT number: FR27839238573

You can contact us with any questions regarding the collection and use of your personal data at the following address:
Email: info@privateisland.fr
Phone: +590690513177

3. Data collected

We collect several types of personal data when you interact with our website privateisland.fr:

• Identification data: surname, first name, email address, telephone number.
• Order data: information relating to the products you have purchased, payment information (via secure payment partners).
• Browsing data: IP address, browser type, information on how you navigate our site (via cookies or other similar technologies).

This information is collected when you create your account, place an order, subscribe to our newsletter, or browse the site.

4. Purposes of data processing

The personal data collected is used for the following purposes:

• Order management: processing your orders, managing deliveries, and tracking returns or exchanges.
• Customer relations: communication with you to inform you about the status of your order, respond to your requests, or provide you with after-sales service.
• Improving our services: analyzing your purchasing preferences to offer you a personalized experience.
• Marketing: sending newsletters, promotional offers, updates on our products and services, only if you have expressly given your consent.
• Compliance with legal obligations: management of invoicing, payments, and compliance with our legal and tax obligations.

5. Legal basis for processing

The processing of personal data is carried out on the following legal bases, in accordance with the GDPR:

• Contract execution: The data is processed for the management of your orders, their execution, and the monitoring of transactions.
• Consent: We process your data for sending marketing or promotional communications only if you have consented to this (via your subscription to our newsletter).
• Legal obligation: Certain data may be processed as part of our tax and accounting obligations.

6. Sharing of data

My Tropical Mood does not sell, trade, or rent your personal data to third parties. However, your data may be shared with subcontracting partners as part of the performance of the services we provide to you, such as:

• Payment providers: for payment processing (e.g., Stripe, PayPal).
• Carriers: for managing deliveries.
• Marketing service providers: for sending newsletters and promotional offers (subject to your consent).

In these cases, we ensure that these service providers comply with strict security conditions and applicable regulations regarding the protection of personal data.

7. Data retention period

Personal data is retained for the period necessary to manage the business relationship and in accordance with legal obligations. Order data is retained for a period of 5 years to meet tax and accounting requirements. Data used for marketing purposes (if you have consented) is retained until you object to its processing or withdraw your consent.

8. Data security

We implement appropriate technical and organizational measures to ensure the security of your personal data, including:

• The use of SSL security protocols to secure payment transactions.
• Limiting access to personal data to authorized persons only.
• The implementation of internal controls to prevent unauthorized access or disclosure of data.

9. Your rights

In accordance with current legislation, you have the following rights over your personal data:

• Right of access: You have the right to obtain confirmation as to whether your data is being processed and, if so, to access your data.
• Right of rectification: You can request the correction of any inaccurate data or the updating of your personal information.
• Right to erasure: You may request the erasure of your personal data, subject to compliance with legal obligations.
• Right to object: You can object to the processing of your data for direct marketing purposes or, for legitimate reasons, to other processing.
• Right to portability: You can request to receive your data in a structured and commonly used format to transmit it to another data controller.
• Right to withdraw your consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise your rights, you can contact us at the following email address: info@privateisland.fr

10. Cookies and similar technologies

The privateisland.fr website uses cookies to improve your browsing experience. Cookies help us:

• Analyze site usage and personalize user experience.
• Facilitate the ordering process and remember your browsing preferences.

You can manage your cookie preferences by setting your browser to accept or reject cookies, or by using the tools provided by our site. However, some cookies are necessary for the proper functioning of the site and cannot be disabled.

11. Changes to the Privacy Policy

My Tropical Mood reserves the right to modify this privacy policy at any time to reflect changes in its practices or due to legal requirements. Any changes will be posted on this page, and we encourage you to review it regularly.

12. Contact

For any questions regarding the collection, use or protection of your personal data, or to exercise your rights, please contact us at:
info@privateisland.fr